“Thrive won the Coastal Hotels account because of two things: follow-up, capability and flexibility. Okay, that’s three. Robin’s quick and thorough follow-up to the RFP made for a convenient decision. And Thrive’s professional capabilities were readily apparent. Regarding flexibility, in today’s economy and especially for the hospitality industry, Kiri’s flexibility both in terms of approach and attitude is critical to success. Also, Thrive has been able to grow along with our portfolio of hotels.”
